FAQ
Answers about MapAnimate projects, rendering, credits, and downloads.
What can I make with MapAnimate?
Create MP4 videos that animate flights between commercial airports on a cinematic 3D map, sized for landscape, vertical, or square publishing.
What is included for free?
Every account gets five lifetime 720p, 30 FPS renders. Free videos support up to 5 stops and include a MapAnimate watermark.
How do paid credits work?
Each credit creates one successful 1080p video with up to 12 stops, up to 60 FPS, and no watermark. Credits stack, never expire, and are spent only after a render succeeds.
Do re-renders use another credit?
Yes. Every successful re-render consumes one paid credit or free video allowance.
How long can I download a video?
The latest free render is kept for 30 days and the latest paid render for one year.
Can I get a refund?
You may request a full refund within 14 days if none of the credits from that purchase have been used. We do not offer partial refunds after usage except where required by law. Contact support@mapanimate.app.
Does MapAnimate support driving or sea routes?
Flights only. MapAnimate does not support car, train, boat, or walking routes.
MapAnimate